You will only receive emails from Norton Shopping Guarantee for one of the the following reasons:


  • You made a purchase from an online merchant who provides Norton Shopping Guarantee.
    You will receive a one-time email from us to inform you of the free benefits the merchant provided with your purchase.

  • You registered an account with Norton Shopping Guarantee.
    • You may receive transactional emails for purchases you make from merchants providing Norton Shopping Guarantee.
    • You may receive service related emails if you contacted us to resolve a problem with a covered purchase.


You can change your email preferences here:




Some email notifications cannot be turned off due to legal or operational restrictions.

If you have any problems with your email preferences, please contact customer support at CustomerSupport@NortonShoppingGuarantee.com

Please review the Norton Shopping Guarantee Privacy and Security Policy.