You will only receive emails from Norton Shopping Guarantee for one of the the following reasons:

  • You made a purchase from an online merchant who provides Norton Shopping Guarantee.
    You will receive a one-time email from us to inform you of the free benefits the merchant provided with your purchase.

  • You registered an account with Norton Shopping Guarantee.
    • You may receive transactional emails for purchases you make from merchants providing Norton Shopping Guarantee.
    • You may receive service related emails if you contacted us to resolve a problem with a covered purchase.

You can change your email preferences here:

Some email notifications cannot be turned off due to legal or operational restrictions.

If you have any problems with your email preferences, please contact customer support at

Please review the Norton Shopping Guarantee Privacy and Security Policy.